What is the Best Way to Take an Order
As a professional in the hospitality industry, it is important that you know how to take an order in a restaurant correctly. It collects information as important as the waiter in charge of attending the table, the number of diners or, of course, the dishes ordered by each client. This requires an exercise in organization, memory and efficiency for which you have to prepare.
It is also important that you know that there are different types of orders. For example, menu or letter, wines, spirits and waters, desserts, provisional… Depending on the moment or the characteristics of your business, you must apply a type of order or deliver one or another to the diners before starting.
Everything you should do before Taking an Order in a Restaurant
Before taking orders from diners, you must follow a careful mise-en-place ritual of the restaurant or venue and the customer reception protocol.
So, make sure that everything is in order and receive the client in such a way like the chick fil a lunch hours and that they feel comfortable coming to our restaurant or bar. Make him feel at home!
How to take order: Write down all these tricks!
Once the guests are at the table and have the menu, we will wait a few minutes for them to decide, being able to help them if we see that they are undecided.
Then, we will proceed as such to take the order. For greater professionalism in the service, it is important to follow a specific and recognizable order when taking it. There are some general guidelines to follow indicated by experts from different hotel schools.
First of all, it is important to consider the order in this phase of the service. Some factors will dictate who should be noted first, and who later.
- Sex: women will be attended to first and then men.
- Age: Older people have a preference over younger people.
These are the two general guidelines, but there are a number of things to keep in mind also in the next phase of the service, such as:
- The host will be the last to be served, regardless of whether he is male or female, while his partner will be the last of their gender.
- The guest, if any, will be the first to be served regardless of gender or age.
- Children: they will always be served as soon as possible.
With these data in mind, you should be clear about the procedure to follow when starting to aim. For the preparation of the order, these are the key points that you must take into account:
- Write down the date and the number of the table.
- Indicate the number of people who are going to eat.
- Indicates the number or name of the waiter who will serve the table.
- Write down the dishes of each customer in a counterclockwise direction.
- Separate each plate with a line.
How to Organize the Orders of a Restaurant?
Once the order is ready, the first step is to withdraw the letter to the customers. Once this is done, the order must be delivered: the original for the kitchen, the first copy for the register, and the second copy for the waiter. In this way, the information is not lost along the way. Everyone is clear about the details of the service throughout the process.
Undoubtedly, a well-completed order will give us a lot of information regarding the movement of stock, the most consumed dishes, knowing what each customer has ordered, knowing who took the order and served the table. In short, it guarantees better management of the bar or restaurant.
Do you know how to apply these simple tricks in your day-to-day to offer the best service? Start taking perfect orders now and become an expert!